Where can I learn more about OHC?
You will receive an OHC new patient packet that includes a book, All About OHC, and other documents explaining our services. An OHC team member will review this information with you. You can also learn more by browsing through this web site or visiting our social media pages. If you have additional questions, please ask a member of your OHC care team.
What are OHC’s hours?
OHC business hours are 8:30 a.m. – 5:00 p.m., Monday through Friday.
Who do I call if I’m experiencing symptoms?
CALL US EARLY. CALL US FIRST. If you are experiencing symptoms and/or side effects, please call our triage nurse navigators at 1-800-710-4674. They are available 7:00 a.m. – 5:00 p.m., Monday – Friday. Please call us as soon as you begin to experience symptoms or side effects so we can immediately address your medical needs and avoid unnecessary complications.
How do I reach an OHC doctor or advanced practice provider?
To reach an OHC doctor or advanced practice provider, please contact our call center team at 1-800-710-4674. An operator will take a message. If our doctors are seeing patients in the office, one of our oncology nurses will initially take your call and assist you. Our oncology nurses have the experience and training to assist you with your questions. If necessary, the nurse will consult with your OHC doctor. If you call after regular business hours, we will direct you to the OHC doctor on-call.
Important note regarding call blocking: If you have call block telephone service, please turn off this feature to make sure your OHC providers call is received.
Does OHC have a patient portal?
Yes. OHC has a patient portal, called My Care Plus, that offers patients easy access to their health information and the ability to communicate non-urgent information to their OHC provider. Please click here for more information or see the flyer included in your new patient packet. An OHC team member will help you sign up for this free service.